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Cookie & Data Usage Policy

Understanding how Braiya uses tracking technologies to enhance your financial management experience

Last updated: January 15, 2025

What Are Cookies and Tracking Technologies?

Cookies are small text files that websites place on your device when you visit them. Think of them as digital breadcrumbs that help us remember your preferences and improve your experience on quentavara.sbs. Beyond traditional cookies, we also use web beacons, pixels, and local storage technologies to gather insights about how our debt management platform serves you best.

These technologies work behind the scenes to make your visits more personalized and efficient. When you return to Braiya, cookies help us recognize your device and restore your preferred settings, saving you time and creating a more tailored financial planning experience.

Types of Tracking We Use

Essential Cookies

These are absolutely necessary for our debt management platform to function properly. They enable core features like secure login, form submissions, and maintaining your session while you navigate between different planning tools.

Functional Cookies

These remember your preferences and choices, such as your preferred currency display, calculation methods, and interface settings. They make your experience more convenient by eliminating the need to reconfigure settings on each visit.

Analytical Cookies

We use these to understand how visitors interact with our financial tools and content. This data helps us identify which debt management strategies are most popular and where users might be experiencing difficulties.

Marketing Cookies

These track your visits across different pages to build a profile of your interests. We use this information to show you relevant content about debt management strategies that align with your specific financial situation.

Information We Collect

Through Our Tracking Technologies, We Gather:

  • Pages you visit and time spent on each section of our platform
  • Which debt management tools and calculators you use most frequently
  • Your device type, browser version, and screen resolution
  • Geographic location (country and city level) to provide relevant financial guidance
  • Referral sources that brought you to our website
  • Search terms used within our site to find specific financial information
  • Download activity for our debt management resources and guides
  • Form interactions and completion rates to improve our user experience
  • Click patterns and navigation paths through our educational content
  • Return visit frequency and session duration patterns

How Tracking Enhances Your Experience

Our tracking technologies work to create a more personalized and effective debt management experience. For example, if you frequently use our debt consolidation calculator, we might highlight related articles about consolidation strategies on your next visit. This saves you time searching for relevant information.

We also use this data to identify common pain points in our user journey. If we notice many visitors leaving during a particular step in our debt planning process, we can redesign that section to be more intuitive and helpful. Your anonymous usage patterns contribute to making Braiya better for everyone in the South African financial community.

The analytical data helps us understand which financial topics resonate most with our audience, allowing us to create more targeted educational content about debt management, budgeting, and financial planning that specifically addresses the challenges faced by South African consumers.

Managing Your Cookie Preferences

You have complete control over how cookies are used on your device. Here's how to manage your preferences in popular browsers:

Google Chrome

Settings → Privacy and Security → Cookies and other site data → Choose your preferred level of cookie blocking or allow/block specific sites

Mozilla Firefox

Settings → Privacy & Security → Cookies and Site Data → Manage exceptions or clear existing cookies

Safari

Preferences → Privacy → Manage Website Data → Remove stored data or prevent cross-site tracking

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data → Block or allow cookies from specific sites

Data Retention and Your Rights

We believe in transparency about how long we keep your data. Different types of information have different retention periods based on their purpose and legal requirements in South Africa.

Data Retention Periods

Session
Essential Cookies
12 Months
Functional Preferences
24 Months
Analytics Data
36 Months
Marketing Insights

You have the right to request access to your personal data, request corrections to inaccurate information, or ask us to delete your data entirely. Under South Africa's Protection of Personal Information Act (POPIA), you also have the right to object to certain types of processing and to receive your data in a portable format.

If you choose to disable cookies entirely, please note that some features of our debt management platform may not function optimally. Essential cookies are necessary for basic site operation, but you can selectively disable functional, analytical, and marketing cookies while still accessing our core financial planning tools.

Questions About Our Cookie Policy?

We're committed to transparency about our data practices. If you have questions about how we use cookies or want to exercise your data rights, we're here to help.

Email us: info@quentavara.sbs
Call us: +27828278321
Write to us: Lilyfontein Private School, Brakfontein, East London, 5259, South Africa

Our data protection team typically responds to inquiries within 3 business days. For urgent privacy concerns, please call our office directly during business hours.